WHO WE ARE
Rowlands Motor Company is authorised and regulated by the Financial Conduct Authority (FCA) for consumer credit activities.
FCA Firm Reference Number (FRN): 977522
Registered Address: 184 New Road Rainham, Essex, RM13 8RS
Company Registration Number: 506605214
OUR STATUS
Rowlands Motor Company is a Credit Broker and not a Lender.
We can introduce you to a panel of carefully selected finance providers and lenders who may be able to provide finance for the purchase of your vehicle.
We do not provide independent financial advice. We will provide information regarding the finance products available to you so that you can make an informed decision.
OUR FINANCE SERVICES
We work with a number of finance providers and lenders and may introduce your application to one or more lenders based upon your individual circumstances.
The finance products available may include:
- Hire Purchase (HP)• Personal Contract Purchase (PCP)
- Conditional Sale Agreements• Other regulated consumer credit agreements where available
All finance applications are subject to status, affordability assessments and lender approval.
COMMISSION DISCLOSURE
Rowlands Motor Company will typically receive commission, fee or other remuneration from lenders for introducing customers to them.
The commission received may vary depending on the lender, the finance product selected and other commercial factors.
You are entitled to request information regarding the nature and amount of any commission payable to us before entering into a finance agreement.
Our receipt of commission does not affect your rights as a consumer.
CUSTOMER RESPONSIBILITY
Before entering into any finance agreement, you should ensure that:
- You understand the terms and conditions of the agreement.
- You can comfortably afford the repayments.
- The finance product meets your requirements and circumstances.
COMPLAINTS PROCEDURE
If you wish to make a complaint regarding our finance services, please contact:
Compliance Department
Rowlands Motor Company
Address: (184 New Road Rainham, Essex, Rm13 8rs
Telephone: (07460449541)
Email: ([email protected])
We will acknowledge and investigate all complaints promptly and fairly in accordance with FCA requirements.
If you remain dissatisfied following our final response, you may be entitled to refer your complaint to the Financial Ombudsman Service.
Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Telephone: 0800 023 4567
Website: www.financial-ombudsman.org.uk
DATA PROTECTION
Any personal information provided by you will be processed in accordance with applicable UK data protection legislation and our Privacy Policy.
IMPORTANT INFORMATION
- Rowlands Motor Company is a Credit Broker and not a Lender.
- Finance is subject to status and affordability.
- Applicants must be aged 18 years or over.
- Terms and conditions apply.
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